Learn How To Create Tickets In Vivantio
Learn the multiple options for ticket creation within Vivantio, enabling users to create tasks quickly and build complex rules across multiple ticket types to automate processes.
View ArticleRoles & Permissions Provide Data Control for Service Management Teams
Roles & permissions are crucial for service management teams because they determine who can perform certain operations and access particular data within Vivantio.
View ArticleHow Self-Service Portals Improve the Customer Service Experience
Here's how self-service portals play a key role in the customer service experience and improve efficiency for service teams.
View ArticleFeature Highlight: Ticket Views
Watch how multiple ticket view options cater to technician preferences and the specific customer service requests being handled, allowing you to optimize your ticket management for enhanced efficiency...
View ArticleCustomer Success: NG Bailey Case Study
NG Bailey, the UK's leading engineering firm, sought a change. Their challenge? A self-service portal with a massive 90% service requests via phone. Ready to be inspired? See how the perfect blend of...
View ArticleCustomer Success: DriveTime Case Study
Witness DriveTime's remarkable transformation with Vivantio. See how they replaced outdated processes with streamlined solutions, enhanced data security, and paved the way for future growth.
View ArticleCustomer Success: Quality Brands Group Case Study
Discover how Quality Brands Group, a leader in retail franchises with Dunkin' and Buffalo Wild Wings locations across the US, overcame growth challenges. With Vivantio and Lansweeper, they streamlined...
View ArticleVivantio: Where Efficiency Meets Excellence in Service
Our latest video explores how Vivantio is redefining customer service efficiency and effectiveness. From leveraging ITIL best practices to empowering teams with no-code configurations, dive into our...
View ArticleCustomer Success: Wake Forest Case Study
Discover how Wake Forest University overcame a significant challenge in service management by partnering with Vivantio, resulting in improved access and substantial savings.
View ArticleFeature Highlight: Self-Service Portals
Watch how multiple ticket view options cater to technician preferences and the specific customer service requests being handled, allowing you to optimize your ticket management for enhanced efficiency...
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